SAPPLY offers resellers access to global vendors, local, technical and sales support as a value-added-service.
SAPPLY works with our resellers to tailor offerings specifically for their needs. Drawing on our niche network of global technology vendors, we provide our resellers with access to unique, flexible and cost-effective technology solutions that offer tangible benefits to their customers and contribute to their success. Our technical staff work collaboratively with resellers to spec out required solutions, providing product information and part numbers and enabling them to offer complete and comprehensive deliverables.
Continual Demand Building
At SAPPLY, we’re not about merely ‘pushing’ our solutions onto resellers. We actively support the channel by continuously building demand for the products we represent, effectively ‘pulling’ demand back through the reseller community. We regularly conduct seminars and represent our brands at industry trade events to ensure our products gain the necessary exposure among our resellers’ customer base. We also rely on outbound technical and sales staff, localised EDMs and other marketing initiatives to actively build awareness of and demand for our products among our resellers’ customers.
End User Technical Support
SAPPLY acts as a valuable resource to our reseller partners by providing ongoing technical support directly to their customers. Our technical staff are trained and accredited in the technologies we represent so can work with our resellers’ clients to tailor solutions, specify appropriate bills of material and provide ongoing technical support.
Local Service and Prompt Supply
With offices in Australia, New Zealand and Singapore, SAPPLY offers genuine, local service to our reseller partners across the Asia Pacific region. We carry stock and maintain distribution centres at these locations enabling prompt, local supply of the products we represent directly to our resellers or their clients. We also maintain replacement parts for most of our products, ensuring any warranty claims or requests for spare parts can be addressed as quickly as possible.
Contact us to find out how we can tailor technology solutions for your customers