Real-world examples of products using Digi RM features

Real-world examples of products using Digi RM features.

APIs

The Situation
These days, almost every business needs their network to communicate with both internal and external devices, as well as with third-party applications, databases, mobile devices and other modern technologies.

The Solution
With Digi Remote Manager, your network can do so seamlessly via a range of built-in APIs. Use push monitoring to push data into Azure for data storage and analytics. And externalize data to show and analyze data in products like Power BI. All while maintaining bi-directional control. What’s more, Digi Remote Manager APIs can greatly reduce cost at the points of installation and integration.

Security Vulnerabilities

The Situation
Recently, a major US carrier made the decision to discontinue an older, but highly deployed, firmware version. The carrier notice went out, warning customers that devices not updated with its new firmware within three months would no longer connect to its network. Digi customers without Digi Remote Manager faced expensive truck rolls since they had opted out of remote device management services.

The Solution
Digi worked with all of our customers to upgrade to the new carrier firmware, but for those without Digi Remote Manager, it was tedious and added unexpected disruption for customers. Using Digi Remote Manager, our customers have a seamless way to update firmware – including carrier firmware – on numerous devices at the same time without a single site visit.

Productivity

The Situation
There are numerous businesses and municipalities that have thousands of deployed devices on their networks. For instance, let’s say a retailer has 2,000 devices dispersed across the country. At that scale, a simple password or firmware update that takes only five minutes per device would require nearly 167 hours of finger tapping.

The Solution
Digi Remote Manager features exclusive drag-and-drop grouping technology that allows you to auto-assimilate, update and deploy large numbers of devices with ease. In the scenario above, it would take you less than 30 minutes instead of 167 hours to update all 2,000 devices.